Professional Certificate in Customer Churn Prediction using Machine Learning in Retail

Friday, 29 August 2025 12:09:01

International applicants and their qualifications are accepted

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Overview

Overview

Professional Certificate in Customer Churn Prediction using Machine Learning in Retail equips professionals with the skills to analyze customer behavior and predict churn using advanced algorithms. This program is designed for retail professionals seeking to enhance customer retention strategies through data-driven insights. Learn to leverage machine learning techniques to identify patterns and factors influencing customer churn, ultimately improving business outcomes. Take the next step in your retail career and stay ahead of the competition by mastering customer churn prediction. Enroll now and unlock the potential of data-driven decision-making in retail.

Professional Certificate in Customer Churn Prediction using Machine Learning in Retail is your gateway to mastering predictive analytics in the dynamic retail industry. This comprehensive course equips you with cutting-edge skills to forecast customer behavior, reduce churn rates, and boost profitability. Gain hands-on experience with real-world datasets and industry-relevant projects, enhancing your job readiness and employability. Elevate your career prospects as a data scientist, business analyst, or marketing strategist with in-demand expertise in machine learning and customer analytics. Enroll now to unlock a world of opportunities in the competitive retail landscape.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

  • • Introduction to Customer Churn Prediction in Retail
  • • Data Preprocessing and Feature Engineering for Churn Prediction
  • • Exploratory Data Analysis for Retail Customer Churn
  • • Building Machine Learning Models for Customer Churn Prediction
  • • Evaluating Model Performance and Metrics in Retail
  • • Advanced Techniques for Improving Churn Prediction Accuracy
  • • Implementing Churn Prediction Models in a Retail Environment
  • • Interpretability and Explainability of Churn Prediction Models
  • • Handling Imbalanced Data in Customer Churn Prediction
  • • Case Studies and Real-World Applications of Churn Prediction in Retail

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:

1 month (Fast-track mode): 140
2 months (Standard mode): 90

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Professional Certificate in Customer Churn Prediction using Machine Learning in Retail

The Professional Certificate in Customer Churn Prediction using Machine Learning in Retail is designed to equip participants with the knowledge and skills to predict customer churn using machine learning algorithms in the retail industry. By the end of the program, participants will be able to understand the concept of customer churn, collect and preprocess data for churn prediction, build machine learning models for churn prediction, and evaluate model performance.

The duration of the program is typically 6-8 weeks, depending on the pace of study and the institution offering the certificate. Participants can expect to engage in a combination of lectures, hands-on exercises, and real-world case studies to enhance their understanding of customer churn prediction in retail using machine learning techniques.

This certificate is highly relevant to professionals working in the retail industry who are looking to leverage machine learning to improve customer retention and increase profitability. Retailers can benefit from predicting customer churn by implementing targeted marketing strategies, personalized customer experiences, and proactive retention efforts to reduce customer attrition and enhance customer loyalty.

Why this course?

Month Churn Rate (%)
January 15
February 12
March 10
April 8
The Professional Certificate in Customer Churn Prediction using Machine Learning in Retail is highly significant in today's market, especially in the UK retail industry. With the increasing competition and changing consumer behavior, retailers are constantly looking for ways to retain customers and reduce churn rates. According to UK-specific statistics, the churn rate has been decreasing steadily over the past few months, indicating the effectiveness of predictive analytics in customer retention strategies. By enrolling in this certificate program, learners and professionals can gain valuable skills in using machine learning algorithms to predict customer churn and implement targeted marketing campaigns to improve customer loyalty. This knowledge is crucial for retailers to stay competitive and adapt to the evolving market trends. The interactive and practical nature of the program ensures that participants are equipped with the latest tools and techniques to address the industry's needs effectively.

Who should enrol in Professional Certificate in Customer Churn Prediction using Machine Learning in Retail?

Ideal Audience
Professionals in Retail
Data Analysts
Retail Managers
Marketing Specialists
UK-specific: 65% of UK consumers have switched brands due to poor customer service (Source: PwC)