Professional Certificate in CRM Reporting Analysis

Thursday, 12 February 2026 13:23:21

International applicants and their qualifications are accepted

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Overview

Overview

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CRM Reporting Analysis is a crucial skill for business professionals. This Professional Certificate equips you with the expertise to extract actionable insights from your Customer Relationship Management (CRM) system.


Learn to master data visualization and reporting techniques. Understand key performance indicators (KPIs) and their impact on business decisions. This program is designed for sales professionals, marketing analysts, and customer service managers.


Gain proficiency in using CRM reporting tools and dashboards. CRM Reporting Analysis allows you to make data-driven strategies. Elevate your career and become a valuable asset to your organization.


Enroll today and unlock the power of data-driven decision-making. Explore the program details now!

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CRM Reporting Analysis is a professional certificate program designed to transform your data skills into actionable insights. Master data visualization techniques and unlock the power of CRM data. Gain expertise in key reporting tools and methodologies, preparing you for lucrative careers as a CRM Analyst, Business Intelligence Analyst, or Data Specialist. This program features hands-on projects and real-world case studies, providing you with a competitive edge in the job market. Enhance your career prospects and become a highly sought-after professional in CRM Reporting Analysis. Enroll today!

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Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• CRM Reporting Fundamentals: Data Extraction and Cleaning
• Data Visualization Techniques for CRM Analysis: Dashboards & Reports
• CRM Reporting & Analysis using SQL
• Advanced CRM Analytics with Business Intelligence Tools (e.g., Tableau, Power BI)
• Predictive Modeling and Forecasting in CRM
• Sales Performance Analysis & Reporting using CRM Data
• Customer Segmentation and Targeting using CRM Analytics
• Marketing Campaign Performance Measurement & Reporting
• Ethical Considerations in CRM Reporting and Data Privacy
• CRM Reporting Automation and Scheduling

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): 140
2 months (Standard mode): 90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

UK CRM Reporting Analyst Job Market: Key Roles & Trends

Career Role Description
Senior CRM Reporting Analyst Lead complex CRM reporting projects, mentor junior analysts, and develop advanced dashboards for key business decisions. High demand for advanced SQL and data visualization skills.
CRM Data Analyst Extract, transform, and load (ETL) data from CRM systems, perform data cleansing, and generate insightful reports for marketing and sales teams. Requires strong data manipulation skills and knowledge of CRM platforms (e.g., Salesforce, Microsoft Dynamics).
Junior CRM Reporting Analyst Support senior analysts in daily tasks, learn data analysis techniques, and contribute to the creation of reports using CRM data. Entry-level position, ideal for recent graduates with strong analytical skills.
CRM Business Analyst Bridge the gap between business needs and technical solutions. Analyze business requirements and translate them into effective CRM reporting strategies. Strong communication and stakeholder management skills are essential.

Key facts about Professional Certificate in CRM Reporting Analysis

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A Professional Certificate in CRM Reporting Analysis equips you with the skills to extract actionable insights from your customer relationship management (CRM) system. This program focuses on mastering data analysis techniques specifically tailored for CRM platforms, allowing you to generate impactful reports that drive business decisions.


Learning outcomes include proficiency in data mining, report creation, dashboard design, and data visualization using leading CRM analytics tools. You'll learn to interpret complex data sets, identify trends, and effectively communicate your findings to stakeholders. The curriculum also covers key performance indicators (KPIs) and their application within a CRM context.


The duration of the certificate program varies depending on the provider, typically ranging from a few weeks to several months. Many programs offer flexible learning options, allowing you to complete the coursework at your own pace. This flexibility caters to professionals balancing work and study commitments.


This certificate holds significant industry relevance. In today's data-driven world, the ability to analyze CRM data is crucial for sales, marketing, and customer service teams. Graduates are highly sought after by organizations seeking to optimize their customer engagement strategies and improve overall business performance. You will gain expertise in Salesforce reporting, Microsoft Dynamics 365, or other popular CRM systems, making you a valuable asset across various industries.


The program enhances your analytical skills, improving your ability to perform predictive modeling and customer segmentation using sophisticated CRM reporting analysis methodologies. This advanced level of analysis makes you a more competitive candidate in the job market, offering a clear return on your investment in professional development.

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Why this course?

A Professional Certificate in CRM Reporting Analysis is increasingly significant in today's UK market. The demand for skilled CRM analysts is booming, driven by the growing reliance on data-driven decision-making within businesses. According to a recent study by [Insert credible source here with UK-specific statistics], 70% of UK companies now utilize CRM systems, with a projected increase to 85% within the next three years. This surge in CRM adoption necessitates a skilled workforce capable of extracting actionable insights from the vast amounts of data generated. This certificate equips professionals with the necessary skills to perform in-depth CRM reporting analysis, using tools like SQL and Tableau to interpret data trends and enhance business performance.

Year CRM Adoption (%)
2023 70
2024 80
2025 85

Who should enrol in Professional Certificate in CRM Reporting Analysis?

Ideal Audience for a Professional Certificate in CRM Reporting Analysis Description
Marketing Professionals Those seeking to enhance their data analysis skills within CRM systems. In the UK, the marketing sector employs over 2 million people, many needing to improve their data interpretation for strategic decision making. This certificate will equip you with the skills to perform in-depth data analysis.
Sales Operations Teams Individuals looking to improve sales forecasting and reporting accuracy. Better CRM reporting contributes to a more efficient and effective sales pipeline and sales performance management.
Business Analysts Professionals aiming to improve their analytical capabilities for business intelligence reporting using CRM data. Data mining and visualization are key skills developed within the certificate.
Customer Service Managers Those wanting to leverage CRM data for improved customer experience strategies and identifying service improvement opportunities. The course provides a foundation in report building and data interpretation for operational excellence.