Certified Specialist Programme in Virtual Assistants for Customer Support

Friday, 12 September 2025 20:39:49

International applicants and their qualifications are accepted

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Overview

Overview

Certified Specialist Programme in Virtual Assistants for Customer Support is designed to equip professionals with the skills and knowledge needed to excel in providing virtual customer support. This programme is ideal for individuals seeking to enhance their expertise in virtual assistants and customer support services. Participants will learn effective communication strategies, problem-solving techniques, and best practices for delivering exceptional customer service in a virtual environment. Join this programme to elevate your career in customer support and become a certified specialist in virtual assistants. Take the first step towards success today!

Certified Specialist Programme in Virtual Assistants for Customer Support is a comprehensive course designed to equip individuals with the necessary skills to excel in the fast-growing field of virtual assistants. Participants will learn customer support strategies, communication techniques, and virtual tools to enhance productivity and efficiency. The programme offers hands-on training, industry insights, and certification upon completion, opening doors to lucrative career prospects in various industries. With a focus on practical learning and real-world applications, this course is ideal for aspiring virtual assistants looking to stand out in the competitive job market. Elevate your skills and advance your career with this specialist programme today!

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

  • • Virtual Assistant Fundamentals
  • • Customer Support Best Practices
  • • Communication Skills for Virtual Assistants
  • • Time Management Techniques for Customer Support
  • • Problem-Solving Strategies in Virtual Assistance
  • • Utilizing CRM Systems for Customer Support
  • • Email Management and Etiquette for Virtual Assistants
  • • Social Media Management for Customer Support
  • • Handling Difficult Customers in Virtual Assistance
  • • Data Security and Privacy Compliance in Customer Support

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): 140
2 months (Standard mode): 90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Certified Specialist Programme in Virtual Assistants for Customer Support

The Certified Specialist Programme in Virtual Assistants for Customer Support is designed to equip individuals with the necessary skills and knowledge to excel in providing virtual assistance for customer support roles. Participants will learn how to effectively communicate with customers, handle inquiries and complaints, and provide exceptional service in a virtual environment.

The programme typically lasts for 6 weeks and includes a combination of online modules, practical exercises, and assessments to ensure participants acquire the required competencies. Upon completion, participants will receive a certification that validates their expertise in virtual customer support.

This programme is highly relevant to industries such as e-commerce, technology, and telecommunications, where virtual customer support is increasingly becoming the norm. Graduates of this programme will be well-positioned to pursue roles as virtual assistants, customer service representatives, or support specialists in various organizations.

Why this course?

Year Number of Virtual Assistants
2018 10,000
2019 15,000
2020 20,000
The Certified Specialist Programme in Virtual Assistants for Customer Support is becoming increasingly significant in today's market. With the number of virtual assistants in the UK growing steadily over the years, there is a growing demand for skilled professionals in this field. In 2018, there were 10,000 virtual assistants in the UK, which increased to 15,000 in 2019 and 20,000 in 2020. This trend highlights the need for specialised training and certification programmes to ensure that virtual assistants are equipped to provide high-quality customer support services. By completing a Certified Specialist Programme, professionals can enhance their skills and knowledge, making them more competitive in the market. This programme covers essential topics such as communication skills, problem-solving, and technical proficiency, all of which are crucial for delivering exceptional customer support in a virtual environment. As the demand for virtual assistants continues to rise, having a certification can set individuals apart and open up new opportunities for career growth and advancement.

Who should enrol in Certified Specialist Programme in Virtual Assistants for Customer Support?

Ideal Audience
Professionals seeking to enhance their skills in virtual customer support
Individuals looking to advance their career in the growing virtual assistant industry
UK-based workers aiming to capitalize on the 20% increase in remote job opportunities