Certified Specialist Programme in Smart Retail Customer Journey

Friday, 29 August 2025 19:23:29

International applicants and their qualifications are accepted

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Overview

Overview

Certified Specialist Programme in Smart Retail Customer Journey is designed to equip retail professionals with the skills and knowledge to enhance the customer experience in a digital retail environment. This programme focuses on smart retail technologies, customer engagement strategies, and data analytics to optimize the customer journey. Ideal for retail managers, marketers, and sales professionals looking to stay ahead in the competitive retail industry. Join the programme today to unlock new opportunities and drive success in the evolving retail landscape.

Certified Specialist Programme in Smart Retail Customer Journey offers a cutting-edge curriculum designed to equip professionals with the skills needed to thrive in the rapidly evolving retail landscape. Participants will gain in-depth knowledge of smart retail technologies and customer experience strategies, enhancing their ability to drive customer engagement and loyalty. This programme also provides hands-on experience with data analytics tools and omnichannel marketing techniques, preparing graduates for lucrative roles in retail management and business development. Elevate your career prospects with this specialized certification and stay ahead in the competitive retail industry.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

  • • Introduction to Smart Retail Technology
  • • Customer Behavior Analysis in Retail
  • • Data Analytics for Personalized Customer Experiences
  • • Implementing IoT Solutions in Retail Environments
  • • Omnichannel Marketing Strategies
  • • Augmented Reality and Virtual Reality in Retail
  • • Customer Relationship Management Systems
  • • Inventory Management and Supply Chain Optimization
  • • Cybersecurity in Smart Retail
  • • Case Studies and Best Practices in Smart Retail Customer Journey

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): 140
2 months (Standard mode): 90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Certified Specialist Programme in Smart Retail Customer Journey

The Certified Specialist Programme in Smart Retail Customer Journey is designed to equip participants with the necessary skills and knowledge to enhance the customer experience in a retail setting. By focusing on smart retail technologies and strategies, participants will learn how to create a seamless and personalized customer journey that drives sales and loyalty.

The programme typically lasts for 6 months and includes a combination of online modules, workshops, and practical assignments. Participants will have the opportunity to work on real-world projects and case studies to apply their learning in a practical setting.

This programme is highly relevant to professionals working in the retail industry who are looking to stay ahead of the curve in an increasingly digital and competitive market. By mastering smart retail concepts and techniques, participants will be able to drive innovation and growth within their organizations.

Why this course?

Year Number of Smart Retail Customers
2018 5.1 million
2019 6.2 million
2020 7.5 million
The Certified Specialist Programme in Smart Retail Customer Journey plays a crucial role in today's market, especially with the increasing number of smart retail customers in the UK. According to recent statistics, the number of smart retail customers has been steadily rising over the years, reaching 7.5 million in 2020. This growth trend highlights the importance of professionals equipped with the necessary skills and knowledge to cater to the needs of this expanding customer base. By enrolling in this programme, learners can gain expertise in leveraging technology to enhance the customer journey, ultimately driving sales and improving customer satisfaction. With the demand for smart retail solutions on the rise, professionals with a certification in this field are well-positioned to meet the industry needs and stay ahead of the competition. The programme's focus on the latest trends and strategies in smart retail ensures that graduates are equipped to navigate the evolving landscape of the retail industry effectively.

Who should enrol in Certified Specialist Programme in Smart Retail Customer Journey?

Ideal Audience
Professionals in the retail industry looking to enhance their skills in smart retail technology and customer experience.
Individuals seeking to stay ahead in the rapidly evolving retail landscape, where technology plays a crucial role in driving sales and customer satisfaction.
Retail managers, marketers, and sales associates interested in leveraging data analytics, AI, and IoT to optimize the customer journey.
UK-specific statistics: According to Statista, retail e-commerce sales in the UK are projected to reach £99.3 billion in 2021, highlighting the growing importance of digital strategies in the retail sector.