Certified Specialist Programme in E-commerce User Experience Research

Saturday, 13 September 2025 15:12:13

International applicants and their qualifications are accepted

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Overview

Overview

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Certified Specialist Programme in E-commerce User Experience Research equips you with vital skills in UX research methodologies for e-commerce.


This programme focuses on user-centered design, A/B testing, and data analysis for online retail.


Learn to conduct effective user interviews, analyze website analytics, and improve online shopping experiences.


Ideal for UX professionals, e-commerce managers, and anyone wanting to master e-commerce UX research.


Gain a competitive edge with a recognized e-commerce UX research certification. Boost your career prospects.


Explore the programme details and enroll today to become a certified specialist!

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Certified Specialist Programme in E-commerce User Experience Research equips you with cutting-edge skills in UX research methodologies tailored for the e-commerce landscape. Master user testing, A/B testing, and data analysis to optimize online shopping experiences. This intensive programme provides hands-on experience with industry-standard tools and real-world case studies. Boost your career prospects as a UX Researcher, UX Designer, or E-commerce Analyst. Gain a competitive advantage with a globally recognized certificate, demonstrating your expertise in usability testing, website analytics, and e-commerce conversion rate optimization. Become a sought-after expert in e-commerce UX research.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• E-commerce UX Research Methodologies: Qualitative & Quantitative Approaches
• User Research for E-commerce: Planning & Execution
• Analyzing E-commerce User Behavior: Data Analysis & Interpretation (including heatmaps, scroll maps, A/B testing)
• E-commerce Website Usability Testing: Techniques & Best Practices
• Information Architecture & Navigation in E-commerce: Optimizing User Flows
• Mobile E-commerce UX: Responsive Design & Mobile-First Approach
• E-commerce Persona Development & User Segmentation
• Accessibility and Inclusivity in E-commerce UX Design
• UX Writing and Microcopy for E-commerce: Improving User Experience
• Measuring E-commerce UX Success: Key Performance Indicators (KPIs) and Reporting

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): 140
2 months (Standard mode): 90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Certified Specialist Programme: E-commerce UX Research - UK Job Market Outlook

Career Role Description
UX Researcher (E-commerce) Conducting user research, usability testing, and A/B testing to optimize e-commerce platforms for conversion and user satisfaction. High demand for experience with qualitative and quantitative research methods.
E-commerce UX Analyst Analyzing user behavior data to identify areas for improvement in the online shopping experience. Expertise in data analysis tools and a strong understanding of e-commerce metrics are crucial.
Senior UX Researcher (E-commerce) Leading and mentoring UX research teams, developing research strategies, and presenting findings to stakeholders. Requires extensive experience and strong leadership skills within the e-commerce domain.
UX Designer (E-commerce Focus) Designing user interfaces and user experiences for e-commerce websites and applications. Strong portfolio showcasing e-commerce design projects is essential.

Key facts about Certified Specialist Programme in E-commerce User Experience Research

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The Certified Specialist Programme in E-commerce User Experience Research equips participants with the skills to conduct impactful user research within the dynamic e-commerce landscape. This intensive program focuses on practical application, ensuring graduates are immediately ready to contribute to their organizations.


Learning outcomes include mastering qualitative and quantitative research methodologies specifically tailored for e-commerce UX, proficiency in user testing and data analysis, and the ability to translate research findings into actionable design recommendations. Participants will also develop strong communication skills to effectively present insights to stakeholders.


The programme duration is typically structured to accommodate working professionals, often spanning several months and involving a blend of online learning modules, practical workshops, and potentially a capstone project. Exact duration may vary depending on the specific provider.


This Certified Specialist Programme in E-commerce User Experience Research holds significant industry relevance. The growing demand for user-centered design in online retail makes professionals with expertise in e-commerce UX research highly sought after. Graduates are well-positioned for roles such as UX Researcher, UX Analyst, or Usability Specialist within e-commerce companies, digital agencies, and technology firms. Areas like A/B testing and usability testing are integral parts of the curriculum.


The program's focus on best practices in user experience design research, combined with its practical, hands-on approach ensures graduates possess the advanced skills and knowledge needed to excel in this competitive field. The certification demonstrates a commitment to professional development and validates expertise in e-commerce user research methodology.

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Why this course?

Certified Specialist Programme in E-commerce User Experience Research is increasingly significant in the UK's booming e-commerce sector. The UK online retail market is experiencing phenomenal growth, with online sales representing a substantial portion of total retail sales. This necessitates professionals with specialized skills in UX research to optimize online shopping experiences and boost conversion rates. A recent study suggests that 75% of UK consumers abandon online purchases due to poor user experience. This highlights the urgent need for expertise in areas such as user testing, A/B testing, and usability analysis – all core components of a comprehensive e-commerce UX research programme.

Area of E-commerce UX Percentage of UK Businesses Prioritizing
User Testing 60%
A/B Testing 55%
Usability Analysis 45%

Who should enrol in Certified Specialist Programme in E-commerce User Experience Research?

Ideal Audience for the Certified Specialist Programme in E-commerce User Experience Research
This programme is perfect for UX professionals, researchers, and analysts seeking advanced skills in e-commerce user experience (UX) research. With over 80% of UK consumers shopping online (Source: Statista), understanding user behavior and needs is crucial for e-commerce success. Our curriculum focuses on key methodologies like usability testing, A/B testing, and qualitative research, equipping you to optimize online stores and improve conversion rates. Are you a digital marketer aiming to enhance your data analysis skills, a product manager looking to improve website design, or an aspiring UX researcher passionate about e-commerce? Then this program offers you the specific e-commerce knowledge and practical expertise you need to advance your career. We provide valuable insights into user research techniques in e-commerce, and user-centred design best practices. Join us and become a certified specialist, shaping the future of online shopping experiences.