Certified Professional in Open Banking Customer Engagement

Saturday, 20 December 2025 19:34:55

International applicants and their qualifications are accepted

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Overview

Overview

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Certified Professional in Open Banking Customer Engagement is designed for professionals seeking expertise in leveraging open banking data for enhanced customer experiences.


This certification program covers API integration, data security, and customer relationship management (CRM) strategies within the open banking ecosystem.


Learn to build personalized financial products and services using open banking data. The program benefits financial institutions, fintech companies, and anyone involved in customer-facing roles in the open banking space. Certified Professional in Open Banking Customer Engagement equips you with practical skills for improved customer engagement and loyalty.


Explore the program today and become a leader in open banking customer engagement!

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Certified Professional in Open Banking Customer Engagement is your passport to mastering the exciting world of open banking. This intensive course equips you with practical skills and in-depth knowledge to excel in customer relationship management within the open banking ecosystem. Gain a competitive edge with API integration expertise and learn strategies to enhance customer experiences. Unlock lucrative career prospects as a customer success manager, open banking specialist, or consultant. Boost your earning potential and become a sought-after professional in this rapidly growing field. Our unique curriculum blends theory with real-world case studies, ensuring you are job-ready upon completion. Become a Certified Professional in Open Banking Customer Engagement today!

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Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Open Banking Regulations and Compliance
• Customer Data Privacy and Security (GDPR, CCPA)
• Open Banking APIs and Integration Technologies
• Designing Engaging Customer Journeys for Open Banking Services
• Open Banking Customer Onboarding and Account Management
• Financial Product Personalization and Recommendations using Open Banking Data
• Developing Customer Support Strategies for Open Banking
• Measuring and Analyzing Open Banking Customer Engagement (KPIs)
• Ethical Considerations and Responsible Use of Open Banking Data
• Security Threats and Fraud Prevention in Open Banking

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:

1 month (Fast-track mode): 140
2 months (Standard mode): 90

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Job Title (Open Banking Customer Engagement) Description Salary Range (GBP)
Certified Open Banking Customer Success Manager Manages customer relationships, ensuring satisfaction and retention within the Open Banking ecosystem. Focuses on onboarding, training, and issue resolution. 40,000 - 65,000
Senior Open Banking Engagement Specialist Develops and implements engagement strategies to maximize customer adoption of Open Banking services. Analyzes customer feedback and identifies improvement areas. 55,000 - 80,000
Open Banking Customer Onboarding Consultant Guides clients through the onboarding process, ensuring seamless integration and successful adoption of Open Banking technologies. Provides technical and strategic support. 45,000 - 70,000
Open Banking Customer Support Engineer Provides technical support to customers facing challenges with Open Banking integrations. Troubleshoots issues and delivers prompt solutions. 35,000 - 55,000

Key facts about Certified Professional in Open Banking Customer Engagement

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The Certified Professional in Open Banking Customer Engagement certification equips professionals with the skills and knowledge needed to excel in the rapidly evolving landscape of open banking. This program focuses on leveraging open banking capabilities to enhance customer experience and drive business growth.


Learning outcomes include a deep understanding of open banking principles, best practices for customer engagement strategies within the open banking framework, and the practical application of data analytics to personalize the customer journey. Participants gain proficiency in using open banking APIs and secure data handling techniques for improved customer relationships and compliance.


The duration of the certification program varies depending on the provider, typically ranging from a few days to several weeks of intensive training, often incorporating online learning modules and practical workshops. The exact timeframe should be confirmed with the specific certification provider.


Open banking is transforming the financial services industry, and this certification is highly relevant for professionals seeking career advancement in this dynamic sector. The skills acquired are directly applicable to roles involving customer relationship management, business development, marketing, and compliance within financial institutions and fintech companies. Individuals certified as a Certified Professional in Open Banking Customer Engagement demonstrate a valuable and sought-after expertise.


Successful completion of the program signifies a high level of competency in open banking customer engagement strategies, data privacy, and regulatory compliance. This certification provides a competitive edge in the job market and showcases commitment to professional development in this growing field. The certification enhances career prospects and establishes credibility amongst peers and employers.

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Why this course?

Certified Professional in Open Banking Customer Engagement (CP-OBCE) certification is increasingly significant in the UK's rapidly evolving financial landscape. The UK is a global leader in Open Banking, with the Open Banking Implementation Entity (OBIE) reporting substantial adoption. Demand for skilled professionals proficient in leveraging Open Banking APIs for enhanced customer engagement is soaring.

According to recent OBIE data, over 6 million customers have utilized Open Banking services. This growth underscores the need for individuals with specialized knowledge in secure data handling, personalized financial product development, and innovative customer interaction strategies within the Open Banking framework. The CP-OBCE certification validates expertise in these crucial areas, making certified professionals highly sought after.

Category Number
Open Banking Users (Millions) 6+
CP-OBCE Certified Professionals (Estimate) 1000+ (Growing)

Who should enrol in Certified Professional in Open Banking Customer Engagement?

Ideal Audience for Certified Professional in Open Banking Customer Engagement
A Certified Professional in Open Banking Customer Engagement is perfect for individuals already working within, or aspiring to work within, the UK's rapidly expanding Open Banking sector. With over 6 million people already using Open Banking services (source needed), this qualification empowers you to deliver exceptional customer experiences leveraging the power of APIs and data sharing. This program is ideal for customer service professionals, relationship managers, and those in marketing and sales seeking to enhance their skills in Open Banking. The program's focus on effective strategies for engaging customers in a data-driven environment makes it relevant for professionals across various roles, from account management to digital transformation leadership.