Certified Professional in Customer Relationship Management for Sales Professionals

Sunday, 14 September 2025 12:51:51

International applicants and their qualifications are accepted

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Overview

Overview

Certified Professional in Customer Relationship Management for Sales Professionals is a comprehensive program designed to enhance the skills of sales professionals in managing customer relationships effectively. This certification equips individuals with the knowledge and tools to build strong customer connections, increase sales, and drive business growth. Ideal for sales professionals looking to excel in customer-centric roles, this program covers key areas such as customer communication, relationship building, and CRM strategies. Take your sales career to the next level with this valuable certification.

Certified Professional in Customer Relationship Management for Sales Professionals is the ultimate course for individuals looking to excel in the competitive world of sales. Gain expertise in building lasting relationships with customers, increasing customer loyalty, and driving revenue growth. This certification opens doors to lucrative career opportunities in sales management, business development, and account management. Stand out in the job market with specialized skills in CRM software and customer engagement strategies. Elevate your sales performance and become a trusted advisor to your clients. Enroll now to take your sales career to new heights with this comprehensive CRM certification.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

  • • Customer Relationship Management (CRM) software
  • • Sales pipeline management
  • • Customer segmentation and targeting
  • • Lead generation and qualification
  • • Account management and upselling
  • • Customer satisfaction and retention strategies
  • • Sales forecasting and reporting
  • • Cross-selling and referral programs
  • • Data analysis and interpretation
  • • Communication and interpersonal skills

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): 140
2 months (Standard mode): 90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Certified Professional in Customer Relationship Management for Sales Professionals

The Certified Professional in Customer Relationship Management for Sales Professionals program is designed to equip sales professionals with the necessary skills and knowledge to effectively manage customer relationships and drive sales growth. Participants will learn how to build strong relationships with customers, understand their needs, and provide excellent customer service.

The duration of the program varies depending on the institution offering it, but typically ranges from a few weeks to a few months. The course may be delivered in a traditional classroom setting or online, allowing participants to learn at their own pace.

This certification is highly relevant to industries where sales professionals interact directly with customers, such as retail, hospitality, and business-to-business sales. Employers value professionals who can effectively manage customer relationships, as it leads to increased customer satisfaction, loyalty, and ultimately, higher sales revenue.

Why this course?

Year Number of CRM Jobs
2018 32,000
2019 35,000
2020 38,000
Certified Professional in Customer Relationship Management (CRM) is becoming increasingly important for sales professionals in today's market. With the number of CRM jobs in the UK steadily increasing from 32,000 in 2018 to 38,000 in 2020, having a certification in CRM can give sales professionals a competitive edge in the job market. Employers are looking for sales professionals who have the skills and knowledge to effectively manage customer relationships and drive sales growth. A certification in CRM demonstrates to employers that a sales professional has the expertise to implement and utilize CRM systems effectively, ultimately leading to improved customer satisfaction and increased sales revenue. By obtaining a Certified Professional in CRM, sales professionals can enhance their career prospects, increase their earning potential, and stay ahead of industry trends. Investing in CRM certification is a valuable asset for sales professionals looking to excel in today's competitive market.

Who should enrol in Certified Professional in Customer Relationship Management for Sales Professionals?

Ideal Audience
Sales professionals looking to enhance their customer relationship management skills
Individuals seeking to advance their career in sales and increase earning potential
Professionals aiming to improve customer satisfaction and loyalty
UK-specific: With 89% of UK consumers switching brands due to poor customer service, this certification is crucial for sales professionals in the UK market