Certificate Programme in RegTech Compliance for Customer Service

Tuesday, 16 December 2025 14:32:17

International applicants and their qualifications are accepted

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Overview

Overview

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RegTech Compliance for Customer Service is a crucial certificate program. It equips customer service professionals with essential knowledge.


Learn about data privacy regulations like GDPR and CCPA. Understand financial regulations and anti-money laundering (AML) compliance.


This RegTech Compliance program covers practical application. You'll gain skills in risk management and regulatory reporting.


Ideal for customer service agents, team leads, and managers. Boost your career prospects with this in-demand certification.


RegTech Compliance expertise is essential. Gain a competitive edge. Explore the program today!

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RegTech Compliance for Customer Service is a certificate program designed to equip you with the knowledge and skills needed to navigate the complex world of regulatory technology. This program offers practical training in financial crime compliance, data privacy, and anti-money laundering (AML) regulations, crucial for today's customer service roles. Gain a competitive edge in a rapidly growing field and boost your career prospects in compliance, risk management, and customer service. Our unique curriculum blends theoretical frameworks with real-world case studies, providing hands-on experience. Become a sought-after expert in RegTech compliance and transform your career!

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Introduction to RegTech and its role in Customer Service Compliance
• KYC/AML Compliance and Customer Due Diligence
• Data Privacy Regulations (GDPR, CCPA, etc.) and Customer Data Protection
• Anti-Bribery and Corruption (ABC) Compliance in Customer Interactions
• Monitoring and Alerting Systems in RegTech for Customer Service
• RegTech Solutions for Managing Customer Complaints and Disputes
• Regulatory Reporting and Record-Keeping in Customer Service
• Conduct Risk Management and Customer Service Ethics

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): 140
2 months (Standard mode): 90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Career Role Description
RegTech Compliance Officer Ensuring customer data protection and regulatory compliance within a RegTech environment. High demand for professionals with strong knowledge of GDPR, FCA regulations and AML/KYC procedures.
Customer Service Representative (RegTech Focused) Providing customer support while adhering to strict RegTech compliance protocols. Requires excellent communication skills and a thorough understanding of relevant regulations.
Financial Crime Compliance Analyst (Customer Service) Investigating suspicious activities and ensuring compliance with AML/KYC regulations, directly impacting customer interactions and processes.
Data Privacy Specialist (Customer Facing) Managing customer data privacy concerns, ensuring GDPR compliance and responding to data breach incidents, with strong customer interaction skills.

Key facts about Certificate Programme in RegTech Compliance for Customer Service

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This Certificate Programme in RegTech Compliance for Customer Service equips participants with the essential knowledge and skills to navigate the complex regulatory landscape impacting customer interactions. You'll gain practical experience in applying RegTech solutions to enhance compliance and operational efficiency.


Learning outcomes include a thorough understanding of relevant regulations (like KYC/AML and GDPR), the application of RegTech tools for customer due diligence and data privacy, and the development of compliant customer service strategies. Participants will learn to identify and mitigate compliance risks effectively within a customer-centric approach.


The programme's duration is typically flexible, ranging from several weeks to a few months depending on the chosen learning format (online or in-person). This allows for convenient integration with professional commitments. The curriculum is continuously updated to reflect the latest developments in RegTech and financial regulations.


The RegTech Compliance certificate is highly relevant to professionals in various sectors, including financial services, insurance, and customer support. This certification demonstrates a commitment to best practices and improves career prospects in areas such as compliance management, risk management, and customer relationship management (CRM).


Graduates will be prepared to implement effective RegTech strategies, contributing to a strong compliance culture within their organizations and enhancing customer trust. This programme provides a strong foundation for navigating the increasingly complex regulatory requirements across financial technologies.


Upon completion, you'll possess a comprehensive understanding of RegTech solutions and their application in customer service, making you a valuable asset to any organization striving for regulatory compliance and excellent customer experience.

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Why this course?

A Certificate Programme in RegTech Compliance for Customer Service is increasingly significant in today's UK market, where regulatory landscapes are constantly evolving. The UK's Financial Conduct Authority (FCA) reported a 25% increase in financial crime reports last year, highlighting the growing need for robust compliance measures within customer service teams. This necessitates professionals with specialized knowledge in RegTech solutions.

Trend Percentage Increase
Financial Crime Reports (FCA) 25%
RegTech Investment 15%

This RegTech Compliance training equips customer service professionals with the skills to navigate these challenges, mitigating risks and ensuring adherence to regulations. The programme addresses crucial areas like data privacy (GDPR), anti-money laundering (AML), and know your customer (KYC) protocols, making graduates highly sought after by organizations striving for improved compliance and enhanced customer experiences.

Who should enrol in Certificate Programme in RegTech Compliance for Customer Service?

Ideal Audience for RegTech Compliance Certificate Description
Customer Service Representatives Facing increasing regulatory pressure, customer-facing staff in financial services, insurance, and other regulated sectors need to understand RegTech solutions and compliance procedures. The UK's Financial Conduct Authority (FCA) has significantly increased scrutiny in recent years.
Team Leaders & Supervisors Responsible for training and ensuring compliance within their teams, these individuals benefit from a deeper understanding of RegTech and how it impacts customer interactions and data protection (GDPR).
Compliance Officers Enhance existing expertise by gaining a practical understanding of RegTech tools and their application in customer service operations. With over 20,000 compliance professionals in the UK alone, staying up-to-date is crucial.
Aspiring RegTech Professionals This certificate provides a strong foundation for a career in the growing RegTech industry, connecting practical customer service skills with regulatory knowledge and risk management.