Advanced Certificate in CRM for Social Media Marketing

Wednesday, 10 September 2025 03:23:48

International applicants and their qualifications are accepted

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Overview

Overview

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Advanced Certificate in CRM for Social Media Marketing equips you with cutting-edge skills in customer relationship management (CRM) and social media integration.


Learn to leverage social media analytics and CRM software for effective social media marketing campaigns.


This program is ideal for marketing professionals, social media managers, and entrepreneurs seeking to enhance their CRM knowledge and improve customer engagement.


Master data-driven decision-making for optimized campaigns. Gain expertise in social listening and sentiment analysis to understand your audience better.


Advanced Certificate in CRM for Social Media Marketing provides practical, hands-on experience. Elevate your career. Explore the program today!

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Advanced Certificate in CRM for Social Media Marketing empowers you to master customer relationship management within the dynamic world of social media. This intensive program equips you with practical skills in social listening, engagement, and lead nurturing, leveraging cutting-edge CRM tools and strategies. Learn to build strong customer relationships, boost social media ROI, and drive sales conversions. Gain a competitive advantage in today's market and unlock exciting career opportunities as a Social Media Manager, Digital Marketing Specialist, or CRM Analyst. Our unique blend of theory and real-world case studies ensures you’re job-ready upon completion of this Advanced Certificate in CRM for Social Media Marketing.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• CRM Fundamentals for Social Media Marketing
• Social Listening and Sentiment Analysis using CRM
• Social Media Advertising & CRM Integration (Campaign Management & Tracking)
• Lead Generation and Nurturing Strategies with CRM
• Customer Segmentation and Targeted Social Media Campaigns
• Social CRM Analytics and Reporting
• Integrating Social CRM with Email Marketing
• Advanced CRM Features for Social Media (e.g., Automation & workflows)
• Social Media Crisis Management & CRM
• Measuring ROI of Social Media Marketing using CRM

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): 140
2 months (Standard mode): 90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Advanced CRM for Social Media Marketing: UK Job Market Outlook

Job Title Description
Social Media CRM Manager Develops and executes social media strategies leveraging CRM data for enhanced customer engagement and lead generation. Requires strong CRM platform expertise and social media analytics skills.
CRM & Social Media Analyst Analyzes social media data integrated with CRM systems to identify trends, improve customer experience, and optimize marketing campaigns. Proficiency in data analysis and CRM reporting is crucial.
Digital Marketing Manager (CRM & Social) Manages integrated digital marketing campaigns, utilizing CRM and social media platforms to nurture leads and drive sales. Strong leadership, communication, and social media marketing skills are needed.

Key facts about Advanced Certificate in CRM for Social Media Marketing

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An Advanced Certificate in CRM for Social Media Marketing equips you with the skills to leverage Customer Relationship Management (CRM) systems for impactful social media strategies. You'll learn to integrate CRM data with social media platforms, enhancing customer engagement and driving sales.


Learning outcomes include mastering social listening techniques, developing targeted social media campaigns using CRM insights, and effectively managing social media interactions to build stronger customer relationships. You'll also gain proficiency in analyzing social media data to measure campaign effectiveness and optimize future strategies. This involves understanding key social media metrics and their impact on overall business performance.


The duration of the program is typically flexible, ranging from a few weeks to several months, depending on the chosen learning intensity and provider. Many programs offer self-paced learning options for maximum flexibility.


This certificate holds significant industry relevance, making graduates highly sought after by marketing agencies, e-commerce businesses, and companies across various sectors. The ability to seamlessly integrate CRM and social media marketing is a highly valued skill in today's digital landscape, offering a competitive edge in the job market. A strong understanding of social media analytics and data-driven decision-making further strengthens career prospects.


Upon completion, you'll possess a comprehensive understanding of CRM functionalities, social listening, and social media marketing best practices, all while gaining practical experience through hands-on projects and case studies. This makes the Advanced Certificate in CRM for Social Media Marketing a valuable asset for career advancement within the digital marketing field.

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Why this course?

An Advanced Certificate in CRM for Social Media Marketing is increasingly significant in today's UK market. The digital landscape is evolving rapidly, with social media playing a crucial role in customer relationship management (CRM). According to a recent Ofcom report, over 80% of UK adults use social media, highlighting its importance for businesses to reach potential customers and cultivate strong relationships. This certificate equips professionals with the skills to leverage CRM systems effectively across social platforms, improving customer engagement and driving business growth. Integrating CRM with social media marketing strategies is no longer a luxury but a necessity for businesses aiming to thrive in the competitive UK market.

Skill Importance
Social Listening High - vital for understanding customer sentiment.
CRM Integration High - streamlines customer data management across platforms.
Social Advertising Medium - targeted campaigns for increased ROI.

Who should enrol in Advanced Certificate in CRM for Social Media Marketing?

Ideal Audience for Advanced Certificate in CRM for Social Media Marketing
Are you a marketing professional looking to master Customer Relationship Management (CRM) and leverage it for impactful social media strategies? This certificate is perfect for you! With over 70% of UK businesses now using social media for marketing (Source: [Insert UK Statistic Source]), effective CRM integration is vital for growth.
This program benefits those with some social media marketing experience who want to enhance their customer engagement and lead generation techniques through sophisticated CRM systems. Develop your skills in data-driven social media marketing, learn advanced techniques in social listening, and boost your ROI through smarter customer relationship management.
Specifically, this course will benefit: Marketing Managers, Social Media Managers, Digital Marketing Executives, Business Owners, and Entrepreneurs seeking to optimise their social media ROI using strategic CRM implementations.
Ready to elevate your social media marketing game? Unlock the power of integrated CRM and transform your business results.